Frequently Asked Questions (FAQ) – TrustedFinds.in

1. Orders & Payments

Q1: How do I place an order?

Placing an order on TrustedFinds.in is simple:
1️⃣ Browse our trending products and select the ones you love.
2️⃣ Click ‘Add to Cart’ and proceed to checkout.
3️⃣ Enter your shipping details and select a payment method.
4️⃣ Confirm your order, and you’re done! 🎉

Q2: What payment methods do you accept?

We accept multiple secure payment options:
✅ Credit/Debit Cards (Visa, Mastercard, RuPay)
✅ UPI (Google Pay, PhonePe, Paytm, BHIM)
✅ Net Banking
✅ Cash on Delivery (COD)

2. Shipping & Delivery

Q3: How long will it take to receive my order?

We aim to deliver your order as quickly as possible! 🚀

• Metro Cities: 4-7 business days
• Other Locations: 6-10 business days

You will receive a tracking link once your order is shipped.

Q4: Do you charge for shipping?

We offer FREE shipping on prepaid orders. A small shipping fee may apply for COD orders.

3. Returns & Refunds

Q5: What is your return policy?

We offer a hassle-free 7-day return policy on eligible products. If you receive a damaged, defective, or wrong product, contact us within 7 days of delivery for a replacement or refund.

Q6: How do I request a return or refund?

Simply email us at trustedfinds101@gmail.com with your order details, and our team will guide you through the process.

Q7: What if I receive a damaged product?

We take utmost care in packaging, but if you receive a damaged product, please send us a photo within 24 hours of delivery, and we’ll arrange a replacement or refund.

4. Cash on Delivery (COD) Questions

Q8: Can I pay with Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across most locations in India.

Q9: Do I need to pay any extra charges for COD?

A small COD handling fee may apply to some orders. Prepaid orders enjoy free shipping with no extra charges.

5. General Queries

Q10: How do I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS & email. You can also track your order on our Track Order page.

Q11: Are the products on TrustedFinds genuine?

Absolutely! We ensure that all products are genuine, tested, and sourced from trusted suppliers.

Q12: How can I contact customer support?

We’re happy to help! 💙 Contact us via:
📩 Email: trustedfinds101@gmail.com